Refund and Returns Policy
Effective Date: December 3, 2024
At Bizsaliz, we strive to provide the best products to help you achieve your weight loss goals. If for any reason you are not completely satisfied with your purchase, please review our refund and returns policy below:
1. Returns
- We accept returns on unopened and unused products within 30 days from the date of purchase.
- To initiate a return, please contact our customer service team at info@bizsaliz.com with your order number and a brief reason for the return.
- All returned items must be in their original packaging and in resellable condition. We reserve the right to refuse returns that do not meet these conditions.
2. Refunds
- Once your return is approved and processed, we will issue a refund to the original payment method used during the purchase.
- Please allow 5-7 business days for the refund to reflect in your account after processing.
- Shipping costs are non-refundable. The customer is responsible for return shipping fees unless the product is defective or damaged upon arrival.
3. Damaged or Defective Products
- If you receive a damaged or defective product, please contact us within 7 days of receipt at info@bizsaliz.com with your order number and photos of the damaged product. We will arrange for a replacement or a full refund.
4. Exchanges
- Currently, we do not offer exchanges. If you would like to replace an item, please follow the return process and place a new order for the desired item.
5. Non-Returnable Items
- Due to the nature of our products, opened or used items cannot be returned or refunded, unless they are damaged or defective.
6. How to Return Items
- To return an item, please send it back to:
Bizsaliz
860 Sea Cliff Dr, Fairhope, Alabama (AL), 36532- Please include your order number and a brief note explaining the reason for your return.
If you have any questions or need assistance, feel free to contact us at info@bizsaliz.com or call us at (251) 929-1737.